You will receive the utmost respect and attention from us and we pledge to provide you with our best service and standards that far exceed your expectations. We offer some of the highest end technology in the industry to pay rent, submit maintenance requests, apply online for rentals and process applications. All of your personal information is exceedingly secure with us and encrypted and guarded in our server computer systems.
Even with our use of high-end technology we haven’t lost touch with the human aspect of our business either. We are at the office from 9AM to 5PM Monday through Friday and we are always on call for emergencies 24 hours a day every day of the year. Every tenant is important to us and treated courteously and we promise you will receive the best of all our services and the ease of renting and the pleasure of a hassle free experience.
Just some of our provided services to tenants:
- Ability to apply and process your rental applications and fees online fast and easy while still receiving the utmost personal attention
- Paying your rent has never been easier with secure online bill payment and so many other choices we have always offered
- Fast move-ins and move-outs to keep your busy life moving along smoothly and effortlessly
- 24 hour access to our emergency voice processing system every day of the year to keep your life up and running smoothly
- Personalized service from a dedicated staff property manager for your individual property
- Your maintenance requests can now be submitted online to receive the utmost immediate attention
- Individualized appointments to accommodate your schedule for viewing properties and maintenance
- Fair and equal attention is given to ALL tenants and prospective tenants—regardless of anything you are our #1 concern
- Dedicated off-site property manager for your home property
And many more services are offered to make your home the best place!
Sara S. of Palo Alto, CA writes:
“We've experienced several different property managers because of the number of times we've had to move. Whitley was the most pleasant experience we've had so far.”
Jennifer T. of Belmont, CA writes:
“I have rented with Whitley twice within the last 15 years and each time, they have been very professional and fast in their response to any problems.”
Aaaif A. of San Carlos, CA writes:
“If I find myself needing to rent again, I would not hesitate to go with Whitley.”
Pay Your Rent Online
Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!
Don't have an account?
It’s easy! Just let us know you want to pay your rent online and we'll email you an account activation link.
Already have an account?
Click the button below to be taken to the Tenant Portal login page.
1. Contact us and let us know you’re interested in paying your rent online.
2. Give us your current email address so we can send you an invitation email.
3. When you get the invitation email (it will come from firstname.lastname@example.org), click on the link in the email to set up your account.
4. Create a secure password and activate your account.
That’s it! Now you can log in anytime, from anywhere and make payments, schedule payments, view your payment history, and more!
Request an Activation Link
Complete the form below and we'll email you the activation link you'll need to set up your account.
Once you’ve signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
Did you know you can now submit maintenance requests online?
Please log in to your tenant portal to submit a maintenance request.